Privacy Notice

Information We Collect

When you use our website, we may collect the following types of information:

• Personal information you provide, such as your name, email address, shipping address, billing address, phone number, and payment details
• Order information, including products purchased and transaction history
• Device information, such as IP address, browser type, time zone, and cookies
• Website usage information, including pages viewed, time spent on the site, and browsing behaviour

How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Communicate with you regarding your purchase, shipping, returns, or customer service matters
• Improve our website, services, and customer experience
• Detect and prevent fraud or unauthorised transactions
• Comply with legal obligations under US law
• Send promotional emails, if you have opted in to receive them

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics and marketing service providers
• Legal authorities when required by law

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyse traffic, remember your preferences, and support marketing efforts. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure.

Your Rights

Under US data protection law (including the US General Data Protection Regulation), you have certain rights regarding your personal data, including the right to:

• Access your personal information
• Rectify inaccurate or incomplete information
• Erase your personal information (the "right to be forgotten")
• Restrict or object to the processing of your information
• Data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO)
• To make a request or exercise any of these rights, please contact us at [email protected].

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Notice or how your information is handled, please contact us at: [email protected].